Shipping Terms Ballouplum

Shipping Terms

Thank you for visiting Ballouplum.com, the leading destination for exquisite perfume. We take great pride in offering you an outstanding shopping journey, and as part of our dedication, we prioritize delivering your orders in a manner that suits your requirements. Kindly take a moment to carefully review the following details regarding our shipping regulations within the United States.

Shipping Methods:

We provide dependable regular shipping services for all perfume purchases within the United States. Once your payment is confirmed, we will meticulously prepare and send out your order within 1-2 business days. The estimated delivery timeframe for standard shipping typically ranges from 3 to 7 working days, depending on where you are located. It's important to keep in mind that delivery times may differ during busy periods and holidays.

Delivery Restrictions:

Please take note of the subsequent limitations regarding the delivery of perfume orders within the United States:

Exclusive domestic delivery: Presently, our perfume deliveries are restricted to locations within the United States. We apologize for any inconvenience this may cause and appreciate your understanding.

Ground shipping mandate: In compliance with security regulations, perfume can only be transported via ground shipping within the continental United States. Consequently, we regret to inform you that expedited or air shipping options are not available for perfume orders.

Shipping costs:

The shipping expense for your perfume order will be computed considering the item's weight, the selected delivery method, and your delivery address. To obtain the precise shipping cost, kindly proceed to the checkout page. There, you will find the complete amount, inclusive of shipping charges, displayed before finalizing your purchase.

Order Tracking:

We understand how important it is to know the status of your order. Once your perfume order has been processed and shipped, we will provide you with a unique tracking number by email. You can use this tracking number to track the progress of your shipment on our website or on the designated carrier's tracking portal. 

Refunds and exchanges:

At Ballouplum.com, we prioritize your contentment above all else. If, upon delivery, you discover that the perfume product is damaged or incorrect, kindly reach out to our customer service team within 48 hours. We are here to assist you in arranging a refund or exchange, on the condition that the product remains unused, unopened, and in its original packaging. For further information, please refer to our comprehensive returns and exchange policy available on our website.

Customer support:

At Ballouplum.com, our committed customer support team is readily available to assist you. Whether you have inquiries, encounter issues, or seek additional information regarding delivery terms or any other aspect of your purchase, please feel free to reach out to us without hesitation. You can easily contact our customer service representatives through the provided contact details on our website, and we assure you that we will promptly respond to your inquiry.

Thank you for selecting Ballouplum.com as your trusted destination for high-quality perfume. We are dedicated to delivering your orders punctually and reliably, ensuring your complete satisfaction. Enjoy your shopping experience!